Frequently Asked Questions
Everything you need to know about our luxury collections and services.
What materials are used in BY PARIAH jewelry?
We use high-quality 14ct and 18ct recycled gold, alongside hand-carved semi-precious stones and ethically sourced diamonds to ensure lasting luxury and minimal environmental impact.
How long will it take for my order to arrive?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-10 business days via our premium courier partners.
What is your return policy?
We offer a 14-day return window for all unworn items in their original packaging. Please note that bespoke pieces and earrings are non-returnable due to hygiene and customization reasons.
Do you offer international shipping?
Yes, we ship worldwide. Duties and taxes are calculated at checkout for most destinations to ensure a seamless delivery process without hidden fees.
How should I care for my BY PARIAH pieces?
To maintain the brilliance of your jewelry, avoid contact with perfumes and lotions. Store your pieces in their original pouch and clean gently with a soft, lint-free cloth.
Can I request a custom size or design?
We do offer bespoke services for specific collections. Please contact our concierge team with your requirements, and we will do our best to accommodate your request.